January 26, 2022

Scheduling, Canceling & Rescheduling

Therapy sessions are typically scheduled for 45-55 minutes, once per week or every-other-week, although some sessions may be more or less frequent, depending on each client's situation.  See more about viewing therapy as an investment here.Your secure client portal is your tool for managing your appointments. You can use your portal to cancel appointments 24-hours+ in advance, and reschedule during other available times.  If you need to cancel an appointment with less than 24-hours notice see more information here; in the portal, you will be prompted to contact your therapist or Grapevine Psychology at Admin@GrapevinePsych.com or call the office at (817) 329-5041.At Grapevine Psychology, we want to help you stay accountable to yourself and goals.  So, if you miss 2 out of 3 appointments scheduled, your therapist will talk with you about adjusting appointment frequency so that the commitment and investment required to meet your goals is more aligned with your current life context.  You can always use the portal for requesting additional appointments during available openings.You have the option to receive text and/or email reminders, which will be sent 24-hours and 48-hours prior to your appointment time, respectively.  We must all remember that technology can fail. While the failure of technology is a huge inconvenience, it is also a good reminder not to rely solely on the appointment reminders for managing your appointments.  Appointment reminders are offered as a professional courtesy, and missed appointments due to technology glitches and not receiving appointment reminders for whatever reason(s) will be subject to the missed appointment fees, as discussed here.  You can always check your online portal when you have questions about your scheduled appointments.  Log in with your email address and a one time link will be sent to your email address, and all upcoming appointments will be listed under the Appointments tab.